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BEKANNT AUS
Amy is a well-defined buyer persona
As humans, we constantly interpret behavior to intuitively understand each other´s body language. This way a good sales representative is able to read his customer's state-of-mind.
Online you are unable to observe your customers‘ behavior one-to-one. To understand your users, you apply segment analyses and persona, based on demographics and purchasing history.
City
Amy
28
Monthly
Persona:
Age:
Frequency:
Location:
But actually Amy's feelings change all the time
Discover Amy's feelings
ENHANCED
HAPPY
SURPRISED
INSECURE
Online you are blind to Amy's feelings.
To understand Amy online, we make her digital body language visible.
As in a physical store, every website user possesses a distinctive behavioral profile, which is revealed by movements, timings, interests and hesitations.
We call this the users’ digital body language.
Discover the digital body language:
PAGES PER SEARCH
3
rd
HOVERS PER PAGE
3
pics
SCROLL DEPTH
20
%
150
px
MOUSEPATH TRAVELLED
We translate Amy's digital body language ...
We make sense of digital behavior and identify psychographical traits of every single website user in real-time.
This way we understand what drives website users and how they feel at the moment.
Psychographic real-time analytics
... and follow Amy along her journey.
Amy starts to search for a new product. She feels distressed from the information overload.
Amy consciously searches for specific information and determines what is important to her.
COMPARISON
4
RELEVANT SET
3
Amy compares her favorite products in detail and decides which is the best one.
Amy defines her relevant set of products and narrows down the range for herself.
OVERVIEW
1
INFORMATION
2
Help your users when it matters most.
The 'real-time concept' is central to our technology, because 'real feelings' change all the time. Across their customer journey, your users face very different decision moments.
To win your customers, you have to assist them when they need your help the most.
